Hear from Our Customers: Real Stories and Reviews
Building Trust Through Customer Feedback
At 1922 Cannabis and Delivery, we pride ourselves on delivering exceptional service and high-quality products to our customers. Our commitment to excellence is reflected in the glowing reviews we receive and our continuous effort to keep pricing fair and competitive. Here's a deeper look at what our customers are saying and how we incorporate their feedback to enhance our services.
Customer Testimonials and Reviews
Our Google Maps reviews speak volumes about the positive experiences customers have with us. With a rating of 4.9 out of 5 stars from 177 reviews, we are proud of the satisfaction and trust we've built within our community. Here are some highlights:
Brittany Levett: "This place is amazing! Run by a really cool (and local!) husband and wife team, Brooke and Mike. Their products are varied and reliable, and they even do deliveries! Thanks for being such a positive addition to the neighbourhood! Here's to many more years of your success :)"
Amir Kolia: "Super service ... One of the leading Cannabis retailers definitely in Toronto, if not the world. Dog friendly, variety of cannabis flowers, pre-rolls, etc. Definitely worth a trip ... The owners are both gems of human beings too."
Claire Ju: "Amazing customer service! Had some issues ordering from Uber in the first place but it was quickly resolved! I’m a happy customer."
These reviews highlight our dedication to providing excellent customer service, a wide variety of products, and reliable delivery options.
Listening to Customer Feedback
We value customer feedback and use it to continuously improve our services. Recently, our co-founder Mike Dunn shared insights on LinkedIn about how we adjust our pricing strategy based on customer feedback to ensure we remain competitive and accessible.
“At 1922 Cannabis and Delivery, customer feedback is crucial. We've adjusted our pricing to reflect what our customers value most—fairness and quality. We're committed to maintaining transparency and delivering value.” – Mike Dunn, Co-Founder
Key Improvements Based on Feedback
Pricing Adjustments: We continually review and adjust our pricing to ensure it remains competitive while delivering high-quality products.
Enhanced Delivery Service: Addressing any issues promptly to ensure a smooth and satisfactory delivery experience, as noted by our customers.
Product Variety: Expanding our product range based on popular demand and customer preferences, ensuring a diverse selection for all.
Our Award-Winning Curated Menu
Our menu, available here, showcases a diverse array of top-tier cannabis products, including:
Flowers: Premium strains such as Pink Kush, known for its potent THC levels and sweet vanilla aroma.
Pre-Rolls: Infused pre-rolls like Dab Bods Georgia Peach Resin, offering a smooth and potent experience.
Edibles: Delicious options like Pomegranate Pearls, combining CBD and THC for a balanced effect.
Vapes: High-quality vape cartridges such as Pink Sherbs live resin, known for its rich strawberry profile.
Step-by-Step Guide on Ordering
Follow our simple, step-by-step guide to place your order through our website:
Visit our website: Browse our selection of cannabis products here.
Add to cart: Choose your desired products and add them to your cart.
Proceed to checkout: Enter your delivery details.
Complete payment: Pay online securely.
Track your delivery: Receive confirmation and track your delivery in real-time.
Our RSA Number: CROL1171776
Author Bio
Mike Dunn – Co-Founder & Marketing Visionary Mike has an extensive background in marketing, retail, and sales, shaping the 1922 brand into a premier cannabis destination in Moss Park, Toronto. His visionary approach and dedication have earned 1922 multiple awards for innovation in delivery and customer service. Mike's expertise in market trends and passion for the cannabis community make him a pivotal figure in the industry. Learn more about Mike
Brooke Silversides – Co-Founder & Community Connector Brooke brings a deep understanding of sociology, seamlessly integrating community engagement with the cannabis industry. Her commitment to creating an immersive, educational, and community-focused experience for customers is reflected in the growth and success of 1922. Brooke's expertise in social impacts and dedication to excellence are key to the brand's acclaimed customer service and curated product selection. Learn more about Brooke
References and Credibility
We are proud to share our recognition and achievements that underscore our credibility in the cannabis industry:
Award-Winning Leadership: 1922 Cannabis Retail has received four consecutive awards for excellence in cannabis retail, highlighting our commitment to innovation and customer satisfaction. Our most recent accolade is the "Retail Brand of the Year," a testament to our leadership and dedication to providing top-tier cannabis products and services.
For more details, check out our press release on receiving the Retail Brand of the Year award.
Privacy and Security Measures
We prioritize your privacy and security. All transactions are processed securely, and your personal information is protected through robust encryption protocols. Rest assured, your data is safe with us.
Industry Certifications and Partnerships
We pride ourselves on our industry certifications and partnerships, which include:
CanSell Certification
AGCO Compliance
Frequently Asked Questions (FAQs)
What are the delivery times? Delivery times vary by location, but we strive to deliver as quickly as possible within downtown Toronto.
What payment methods do you accept? All payments are done online for your convenience.
What areas do you cover? We cover all of downtown Toronto and surrounding neighborhoods, including The Beaches, Danforth, East York, Leslieville, Riverside, Old Town, Moss Park, Cabbagetown, Midtown (Yorkville, Annex, Rosedale, Summerhill, Forest Hill, Deer Park), CityPlace, Liberty Village, Parkdale, Kensington Market, and Little Italy. For detailed descriptions, please refer to the map on our current page.
Do you offer any special deals or loyalty programs? Yes, our latest offers can be found directly on our website.
How discreet is the delivery? Our delivery is very discreet, ensuring your privacy is maintained.
What is the return policy? If there are any issues with your order, please contact us immediately for a resolution.
How are products packaged for delivery? All products are securely and discreetly packaged to ensure quality and privacy.
Engage with Us
We aim to make our content engaging and informative. Look out for upcoming multimedia elements like images, videos, and infographics to enhance your experience.
Stay Updated
We regularly update our content to reflect any changes in our service or legal requirements, ensuring you always have access to the most current information.
Thank you for choosing 1922 Cannabis and Delivery for your cannabis delivery needs. We are committed to providing you with the best service possible.